Frequently asked questions

Junk Huggers FAQs

Answers to the service, pricing, estimate, scheduling, and cleanup questions customers ask most often before they book.

Quick answer

Can I get an estimate by text?

Yes — send us photos and your address for a fast estimate.

Quick answer

Are estimates free?

Yes, photo-based estimates are free.

Quick answer

Do you charge travel fees?

Yes. Jobs outside Bend have a $2 per mile one-way travel fee.

Pricing Overview

Standard load pricing

Normal household junk pricing based on how much space your load takes in our 17-cubic-yard trailer.

1/8 load$100
1/4 load$200
3/8 load$300
1/2 load$400
3/4 load$600
Full load$800

Pricing Overview

Bulky item pricing

Oversized items like sectionals, king mattresses, sleeper sofas, large dressers, armoires, and big office desks follow bulky pricing.

1/8 load$200
1/4 load$400
3/8 load$600
1/2 load$800
3/4 load$1,200
Full load$1,600

Pricing Overview

Heavy material pricing

Concrete, rocks, dirt, brick, tile, and similar heavy loads follow weight-limited pricing rules.

1/8 load$200
1/4 load$400
3/8 load$600
1/2 load (max regular heavy load)$800
Full heavy load (8.5 yards max)$1,600

We cannot take more than half a trailer of heavy materials.

Pricing overview
Pricing overviewEstimator-first

Pricing overview

Text photos. See the price shape. Then lock in the pickup.

We price by trailer space first, then apply bulky-item or heavy-material rules when the load needs them. Final pricing is confirmed onsite.

Special fees

Special item fees

These items are not priced like normal household junk, so the website should answer them clearly instead of making customers guess.

Do you charge for tires?

Yes. Tires are priced per tire, not by trailer volume, because the landfill charges per unit.

Standard car tires$30 each
Large tractor tires (>37 inches)$200 each
What about paint, chemicals, or hazardous items?

We charge per container, not by trailer volume.

1-gallon cans$10
5-gallon buckets$25
Small containers (<1 gal)$10
Other hazmatCase by case
Do you take scrap metal?

Yes — at normal junk removal rates. If the scrap yard pays us, we credit that amount back to you.

Do you take yard debris?

Yes. Yard debris is $60 per cubic yard with a 3-yard minimum inside Bend. Travel fees apply outside Bend.

Services + rules

Services, booking, and onsite rules

These are the questions that reduce friction right before a customer books or texts photos.

Do you donate items?

Yes — by request. Pricing stays the same because donation sorting still takes handling time.

Do you remove hot tubs or sheds?

Yes. Hot tubs are priced by seat, and sheds, playsets, and similar structures are priced by size, materials, and labor.

Standard hot tubs$75 per seat
Upstairs or cutting needed$100–$150 per seat
Do you offer same-day or next-day service?

Yes — often both, depending on route capacity and access.

How do I book?

Text us photos and your address so we can build the estimate path fast.

When is payment due?

At job completion. We accept cash, card, and digital payments.

Will you move furniture inside the home?

Yes — furniture only. Labor charges may apply for larger moves. We do not remove appliances from inside homes.

Do you take appliances?

Yes, with important rules: appliances must be outside or in the garage, freon items have a $35 fee, refrigerators must be emptied and cleaned, and dishwashers are $120.

Can you take items from attics or basements?

Yes — but additional labor may apply for stairs or difficult access.

Can I leave items outside for pickup if I’m not home?

Yes — just send photos ahead of time so the crew knows exactly what is being picked up.

Get a photo estimateCall or text the crew
Same-day and next-day service when the route allows
Cash, card, and digital payments accepted
Clear answers build trust before the truck ever rolls.
Before you bookHelpful answers

Clear answers build trust before the truck ever rolls.

From price expectations to scheduling questions, this page helps customers understand how Junk Huggers works before they commit.

Why this matters

Keep the estimate path and service clarity obvious on every page.

Every page should still point back to the photo estimate flow, local coverage, real pricing clarity, and customer proof instead of drifting into generic brochure filler.

FAQ | Junk Huggers Bend